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Email Client Setup: Outlook for Mac 2011

Here are some easy-to-follow steps on how to add your netfirms.com account to Outlook for Mac 2011. 

For POP:

  1. Open Outlook 2011.
  2. Click on Tools, then select Accounts.
    Click on Tools, then select Account.
  3. Select Email Account.
    Select E-mail Account.
  4. Type in your email address and password in the spaces provided. Then, uncheck the option Configure Automatically.
    Type in your e-mail address, password, and make sure to uncheck the Configure Automatically option.
  5. Fill in the following information. Once done, click the Add Account button:
    Enter your account information.
    • User Name: Your full email address
    • Type: POP
    • Incoming Server: pop.netfirms.com
    • Incoming Server (Port): 110
    • Override Default Port (Incoming): Checked.
    • Use SSL to Connect (Incoming): Optional. If checked, change Incoming Server (Port) to 995.
    • Outgoing Server: smtp.netfirms.com
    • Outgoing Server (Port): 587
    • Override Default Port (Outgoing): Checked
    • Use SSL to Connect (Outgoing): Optional. If checked, change Outgoing Server (Port) to 465.

      This will create the email account, but additional steps are required to make sure it works.

     
  6. If needed, go back into Tools, then click Accounts, then choose your Email Account.
  7. Click More Options.
    Click More Options.
  8. Change Authentication to Use Incoming Server Info. Then, click OK, and you're done!
    Update the Authentication type and click OK.


For IMAP

  1. Open Outlook 2011.
  2. Click on Tools, then select Accounts.
    Click on Tools, then select Account.
  3. Select Email Account.
    Select E-mail Account.
  4. Type in your email address and password in the spaces provided. Then, uncheck the option Configure Automatically.
    Type in your e-mail address, password, and make sure to uncheck the Configure Automatically option.
  5. Fill in the following information. Once done, click the Add Account button:
    Enter your account information.
    • User Name: Your full email address
    • Type: IMAP
    • Incoming Server: IMAP.netfirms.com
    • Incoming Server (Port): 143
    • Override Default Port (Incoming): Checked.
    • Use SSL to Connect (Incoming): Optional. If checked, change Incoming Server (Port) to 993.
    • Outgoing Server: smtp.netfirms.com
    • Outgoing Server (Port): 587
    • Override Default Port (Outgoing): Checked
    • Use SSL to Connect (Outgoing): Optional. If checked, change Outgoing Server (Port) to 465.

      This will create the email account, but additional steps are required to make sure it works.

     
  6. If needed, go back into Tools, then click Accounts, then choose your Email Account.
  7. Click More Options.
    Click More Options.
  8. Change Authentication to Use Incoming Server Info. Then, click OK, and you're done!
    Update the Authentication type and click OK.

I followed the instructions, but I still can't connect. What can I do?

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